For project-specific questions, use the relevant project discussion or support mechanism available in your Customer Portal.
Keep Communication Clear
When requesting something, mention:
- Project name
- Page/module/feature
- Requested action
- Relevant file
- Required deadline, if applicable
- Any important context
Keep Related Communication Together
Avoid sending the same request separately through multiple WhatsApp messages, emails, project discussions, and support tickets.
Keeping communication in one appropriate channel reduces duplicated work and conflicting instructions.