To get effective support for RapidBizz software:
- Keep account information current
- Use individual user accounts where available
- Protect passwords and credentials
- Report errors with screenshots
- Include steps to reproduce problems
- Keep browser/software versions current
- Avoid duplicate support tickets
- Inform us before changing connected third-party systems
- Maintain active subscriptions
- Review product announcements
- Test important workflows after major updates
- Back up/export critical information where appropriate