Cancellation and refund eligibility depends on the specific subscription, order, implementation, and applicable terms.
Recurring SaaS subscription payments should not automatically be assumed to be refundable.
Charges may also include non-refundable elements such as:
- Setup
- Custom development
- Data migration
- Third-party services
- API usage
- Consumed resources
- Licenses
Before cancelling, review your applicable agreement and contact Billing & Accounts if you have questions.