If you believe an invoice is incorrect, please contact us promptly.
Do not create multiple support requests for the same invoice.
Submit a Billing Ticket
Select Billing & Accounts and provide:
- Invoice number
- Company/customer name
- Item you believe is incorrect
- Explanation of the issue
- Expected correction
- Relevant quotation/agreement, where applicable
Our team will review the invoice against the applicable project, quotation, contract, payment records, and service information.
If a correction is required, RapidBizz will process it according to the appropriate accounting procedure.