If you forget your Customer Portal password, use the Forgot Password option on the login page.
Typical Process
- Open the RapidBizz Customer Portal login page.
- Click Forgot Password.
- Enter your registered email address.
- Follow the password-reset instructions sent to your email.
- Create a new strong password.
Didn't Receive the Email?
Check:
- Spam/junk folder
- That you entered the correct registered email
- Your mailbox storage
- Whether your email service is receiving other messages
If the reset email still does not arrive, contact General Support.
Never send your current or new password through a support ticket.