How to Update Billing Information

Accurate billing information helps prevent errors on invoices and other financial documents.

Where permitted, the primary/authorized contact can update applicable company information through the Customer Portal.

This may include:

  • Company name
  • Billing address
  • City
  • Country
  • Postal code
  • Phone number
  • Tax/VAT information

Existing Invoices

Changing your customer profile may not automatically modify invoices that have already been issued.

If an existing invoice requires correction, contact Billing & Accounts and provide the invoice number and requested correction.

For significant company or tax-detail changes, RapidBizz may request supporting information.

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