Refunds & Cancellations

Refund and cancellation eligibility depends on the service purchased, work already completed, resources committed, third-party costs, and the terms agreed for the service.

Custom Project Work

For custom development, design, branding, marketing, automation, or similar project work, payments may become non-refundable once work has commenced or resources have been allocated, subject to the applicable agreement.

Third-Party Costs

Amounts paid for third-party products or services may be non-refundable where the third-party provider does not permit refunds.

Examples can include:

  • Domains
  • Licenses
  • APIs
  • Advertising spend
  • Premium software
  • Other external services

Before Cancelling

Please contact RapidBizz as soon as possible if you want to cancel an active service or project.

Any refund or outstanding amount will be assessed according to the applicable agreement and published policies.

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