Backups are an important part of protecting business data.
Depending on your hosting plan, backups may be created automatically or require a separate backup configuration.
Backups May Include
Depending on the service:
- Website files
- Databases
- Email data
- Configuration files
Important
Backup frequency, retention periods, restoration availability, and included data depend on the specific hosting/service plan.
Customers should not assume that every hosting environment provides unlimited or permanent backups.
For business-critical information, maintaining an additional independent backup may be appropriate.
Requesting a Restore
If you need a backup restored, contact Web & Technical Support and provide:
- Website/domain
- Approximate required restore date
- Reason for restoration
- Specific files/database affected, if known
Restoration availability depends on the backups that exist for your service.