RapidBizz retains information for periods appropriate to the purpose for which it was collected and applicable business, legal, contractual, accounting, or security requirements.
Different records may have different retention periods.
For example:
- Financial records may need longer retention
- Project records may be retained for support/history
- Support communications may be retained for service history
- Marketing data may be handled differently from contractual data
- Expired SaaS data may be subject to product-specific retention rules
Data is not necessarily deleted immediately when a customer relationship ends.