Files & Documents Uploaded to the Customer Portal

Files uploaded to projects, support tickets, or other CRM areas may form part of the service record.

Examples include:

  • Website content
  • Images
  • Documents
  • Project files
  • Technical screenshots
  • Billing documents
  • Support attachments

Before Uploading

Only provide information that is relevant to the request.

Avoid uploading:

  • Passwords
  • Private keys
  • OTPs
  • Full card details
  • Unnecessary sensitive personal data
  • Credentials stored in plain text

If sensitive information is required for a project, ask the RapidBizz team for an appropriate secure transfer method.

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