Search Knowledge Base Articles

Payment & Financial Information Security

RapidBizz may process payment-related records necessary for invoices and accounting.

However, you should never send sensitive payment credentials through ordinary support channels.

Do not send:

For bank transfers, use only verified payment information provided through official RapidBizz channels.

If you suspect fraudulent payment instructions, contact RapidBizz before transferring funds.

Managing Your RapidBizz Customer Account

Your RapidBizz Customer Portal account provides access to information related to your company, proje...
How to Reset Your Password

If you forget your Customer Portal password, use the Forgot Password option on the login page. Typic...
Password Security Best Practices

Use a strong and unique password for your RapidBizz account. Recommended Practices Use a long passw...
Account Access for Multiple Employees

Where supported, each authorized employee should have their own account/contact access rather than s...
Primary Contact & Authorized Users

A customer account may have a primary contact and additional authorized contacts. The primary contac...