If you suspect a business email account has been compromised:
- Change the password immediately if you still have access.
- Sign out other active sessions where possible.
- Enable or review multi-factor authentication.
- Check forwarding rules and filters.
- Review recovery email/phone details.
- Check for suspicious sent messages.
- Inform relevant colleagues.
- Contact RapidBizz if the email service is managed by us.
If the compromised email is associated with financial transactions, notify relevant financial parties where appropriate.
Do not continue using a password that may have been exposed.