If you suspect unauthorized changes or malicious activity on your website:
- Do not make unnecessary changes that may destroy evidence
- Record screenshots where safe
- Note when the problem was first observed
- Submit an Urgent support ticket if the site is actively compromised
- Inform RapidBizz of any recent password, plugin, hosting, or access changes
Possible signs include:
- Unknown pages
- Unexpected redirects
- Defacement
- Suspicious administrator accounts
- Malware warnings
- Unexpected emails
- Search-engine security warnings
RapidBizz will assess the issue according to the applicable support arrangement.