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RapidBizz invoices provide a record of the services, products, subscriptions, or other charges associated with your account.
Your Invoice May Include
Invoice number...
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You can access available invoices through your RapidBizz Customer Portal.
Step 1
Sign in to your Customer Portal.
Step 2
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Available payment methods may vary depending on your country, invoice currency, service, and the payment options shown on your invoice.
Payment options may include:
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Some payment methods may be automatically recorded, while manual transfers may require verification.
If you have completed a payment but your invoice still appears unpaid, submi...
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Some RapidBizz projects may require an advance payment before work begins.
The required advance amount depends on the quotation, proposal, contract, or agreed project terms....
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Applicable taxes may be added to invoices according to the transaction, business arrangement, and relevant legal requirements.
Where tax applies, your invoice should display the...
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An invoice becomes overdue when the payment has not been completed by the stated due date.
What May Happen
Depending on the service agreement and circumsta...
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Before beginning certain work, RapidBizz may provide an estimate, quotation, or proposal.
These documents may include:
Scope of work
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Once a payment has been verified and recorded, it may appear within your RapidBizz Customer Portal.
Depending on the transaction and CRM configuration, you may be able to view o...
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Some RapidBizz services are provided on a recurring basis.
Examples may include:
Hosting
Website maintenance
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Some projects require products or services supplied by third parties.
Examples include:
Domain registrations
Hosting
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Refund and cancellation eligibility depends on the service purchased, work already completed, resources committed, third-party costs, and the terms agreed for the service.
Custom Project Work...
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Accurate billing information helps prevent errors on invoices and other financial documents.
Where permitted, the primary/authorized contact can update applicable company inform...
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If you believe an invoice is incorrect, please contact us promptly.
Do not create multiple support requests for the same invoice.
Submit a Billing Ticket...
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For invoice, payment, renewal, or other billing-related assistance, submit a ticket through your RapidBizz Customer Portal.
Select:
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